Amazon Web Services Australia Pty Ltd is seeking an Escalation Engineer (EM) for the AWS Support Escalation and Event Management team. This role focuses on leading incident responses, coordinating with AWS Service Teams, and driving restoration of critical workloads for global customers.
You will communicate updates clearly and work to improve key incident metrics. You will engage with stakeholders across AWS, analyzing trends, and contributing to post-event reviews, with prospects to
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📌 Global Incident Escalation Engineer Cloud Support Melbourne
🏢 Amazon
📍 Melbourne
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