Fixed Operations Manager - Exciting EV / Hybrid Vehicle Brands

An exciting opportunity to build a service operation from the ground up!

Join an organisation representing exciting new and soon-to-be-launched EV / Hybrid vehicle brands experiencing strong global growth and expanding its presence in Australia.

We are seeking an experienced Fixed Operations Manager to establish and lead the Service/ Parts & PD Departments for a multi-site, multi-franchise dealership. This is a unique opportunity which will require the successful candidate to set up a new workshop, build a small team, and drive service performance from launch through to continued growth.

About the Role

Your responsibilities will include:
Relocating existing workshop to set up the new workshop which will incorporate Pre-Delivery
Recruiting, leading, and developing a team of service technicians.
Managing daily workshop operations, repair orders, and customer service.
Monitoring KPIs, productivity, and manufacturer targets.




Managing warranty claims and ensuring manufacturer compliance.
Maintaining high service standards and customer satisfaction.
Ensuring workplace health and safety compliance.
Developing effective processes to support operational efficiency and growth.

About You

You will bring:
Proven experience as a Service & Parts Manager or in a similar automotive leadership role.
A solid track record in managing KPIs and manufacturer targets.
Excellent leadership, communication, and customer service skills.
Robust organisational and time management abilities.
A proactive, solutions-focused approach to workshop operations.
Knowledge of workplace health and safety requirements.

Experience with EVs / hybrids and establishing a recent workshop will be highly regarded.

Candidates must be willing to undertake relevant background checks.
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📌 Fixed Operations Manager Exciting Ev / Hybrid Vehicle Brands Brisbane City (Australia)
🏢 Oryx People Pty
📍 Australia