Customer Service/Technical Support - General Electronics

Customer Service/Technical Support - General Electronics

AbouttheCompany

Anestablishedelectronicsconsultancyprovidingspecialistelectronicengineeringsolutionstoadiverserangeofcustomers.Withexpertiseinelectronicsdesign,technicalproblem solvingandproductdevelopment,theyworkcloselywithclientsto delivertailoredsolutionsforavarietyofapplications.

Duetocontinuedbusinessneeds,theyareseekingaCustomer Service/Technical SupportprofessionaltojointheirteaminMacquariePark.

AbouttheRole

Thisisanexcellentopportunityforsomeonewithatechnicalbackgroundwhoenjoyscombiningtechnicalknowledgewithcustomerinteraction.
Youwillplayakeyroleinsupportingcustomers,identifyingtechnical requirementsandassistingwiththedeliveryofproductsandengineeringsolutions.

Workingcloselywithengineers,customersandsuppliers,youwillhelpensureclientsreceivetherighttechnicaladviceandresponsiveservice.

KeyResponsibilities
Providetechnicalsalesassistanceandproductsupporttocustomers.




Understandcustomerrequirementsandrecommendappropriatesolutions.
Respondtotechnicalenquiriesandassistwithtroubleshooting.
Preparequotations,proposalsandproductinformation.
Liaisewithengineers,suppliersandcustomerstoresolvetechnicalissues.
Supportbusinessdevelopmentactivitiesandmaintainstrongcustomerrelationships.
Assistwithorderprocessing,productselectionandongoingcustomerservice.
Keepuptodatewithelectroniccomponents,productsandemergingtechnologies.

AboutYou

Tobesuccessfulinthisrole,youwillideallyhave:

Experienceintechnicalsales, customersupportorelectronicsdistribution.
Strongcommunicationandproblem-solvingskills.
Theabilitytointerprettechnicalspecificationsandexplaintechnicalconceptsclearly.
Acustomer-focusedapproachandtheconfidencetoengagewithbothtechnicalandnon-technicalstakeholders.
Goodorganisationalskillsandtheabilitytomanagemultipleenquiries.
J-18808-Ljbffr

📌 Customer Service/technical Support General Electronics Sydney
🏢 Winable Recruitment
📍 Sydney