Customer Care Advocate — Empathetic Hardship Support Melbourne

Customer Care Advocate — Empathetic Hardship Support Melbourne

17 Oct
|
Probe Operations
|
Melbourne

17 Oct

Probe Operations

Melbourne

Probe CX in Melbourne is seeking a Financial Advocate to support customers experiencing hardship with empathy and expert problem-solving. You will handle inbound/outbound Voice and Written communications and aim for accurate, compliant outcomes.

The role requires 1+ year in contact centre or customer service, robust communication skills, and experience in hardship or collections is desirable. Hybrid-friendly, with a supportive team setting.
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📌 Customer Care Advocate — Empathetic Hardship Support Melbourne
🏢 Probe Operations
📍 Melbourne

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