Red Energy is seeking a dedicated Customer Care skilled to support our most vulnerable customers. You will handle inbound and outbound calls, guiding customers through adaptable payment options and access to assistance programs in a compassionate, compliant manner.
The role starts full time in our Richmond office for 6 weeks of training, then transitions to a hybrid setup with three office days per week, delivering high-quality service amid financial challenges.
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📌 Hybrid Compassionate Customer Care Specialist Melbourne
🏢 Red Energy
📍 Melbourne
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