eTeam in Sydney is seeking a Deskside/Field Services Lead to head a team of 10–20 technicians, overseeing productivity, skill development, and roster management. The role requires periodic night and weekend work to support deskside operations.
You will manage stakeholders, resources, and vendors, ensure SLA attainment, and drive ticket quality. Robust communication and ITIL basics are essential for success in this position.
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📌 Deskside & Field Services Lead — It Operations Manager Sydney
🏢 eTeam
📍 Sydney