Bluelink International Australia – Pyrmont NSW
Bluelink is a global leader in customer experience management and a proud subsidiary of Air France-KLM. With a presence in Sydney since ****, our multicultural team supports prestigious international brands across the Asia-Pacific region.
At Bluelink, we believe in making customer relations an art—creating meaningful human connections through empathy, innovation, and service excellence. Join us and be part of a dynamic, inclusive, and rewarding work environment in the heart of Pyrmont.
The Role:
We are looking for Travel Advisor to join our team to offer exceptional customer service and sales on behalf of our client to its customers in Australia and New Zealand via multi channels on calls, emails, and chat. This is a 5–6-month fixed term contract starting in November **** until April **** and has the potential to extend to permanent contract afterwards.
Provide information on and assistance to the customers, but not limited to:
Reserve, issue and modify airline tickets
Accommodation reservations
Manage customer accounts
Sell products and follow up on sales
After sales support and maintenance advice
Complaints handling
How will you make yourself a perfect fit?
Excellent spoken and written English
You are passionate, highly motivated and enthusiastic individual keen on selling a holiday experience
You love talking to people about Travel and helping them organise their dream holidays
Good interpersonal skills
Customer service and sales oriented
Ability to multi-task in a fast-paced environment
Positive organisational skill and attention to detail
Computer skills and literacy essential
So why join BlueLink?
Hybrid work available following training period (2-3 months)
Recognized and rewarded with a monthly performance bonus/incentive
Retention bonuses to recognize length of service ($1,100 end of first year)
Paid day off for your Birthday (T&C; applies)
Staff travel benefit and discount (T&C; applies),
Great opportunity to kick-start your career representing well-known brands
Be part of our multicultural team in a fun, supportive environment
Located in Pyrmont (Darling Harbour), a 5 minute walk from City Centre and access via Lightrail
#J-*****-Ljbffr
📌 Customer Contact Officer - Travel Industry (Sydney)
🏢 Bluelink International Australia
📍 Sydney
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