Standards Australia seeks a customer experience skilled to improve end-to-end customer journeys using human-centred design.
You will research needs, map current and future journeys, and translate insights into practical service improvements through testing with users and stakeholders.The role emphasizes collaboration, workshops, and evidence-based recommendations to drive transformation across services and interactions.
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📌 Customer Experience & Service Design Specialist (Sydney)
🏢 Standards Australia
📍 Sydney
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