NDIS support coordinator - Hybrid | Nerang & Work From Home
Solace Coordination is seeking an experienced NDIS Support Coordinator to join our team in a flexible hybrid role, working from our Nerang office and your home office.
We are a specialised Support Coordination service with a solid focus on supporting people living with neurological, neurodegenerative, complex and progressive disabilities.
Our work is highly collaborative and often involves complex support needs, multidisciplinary teams, Home & Living arrangements, hospital discharge planning and navigating changes in participants' circumstances.
Solace Coordination is seeking an experienced NDIS Support Coordinator to join our team in a flexible hybrid role, working from our Nerang office and your home office.
We are a specialised Support Coordination service with a strong focus on supporting people living with neurological, neurodegenerative, complex and progressive disabilities.
Our work is highly collaborative and often involves complex support needs, multidisciplinary teams, Home & Living arrangements, hospital discharge planning and navigating changes in participants' circumstances.
About the Role
As a Support Coordinator, you will work closely with participants, families, informal supports, providers and allied health professionals to implement NDIS plans and coordinate supports that respond to each participant's individual goals and circumstances.
Your responsibilities will include:
Building trusted relationships with participants and their families
Supporting participants to understand and implement their NDIS plans




Connecting participants with suitable providers, allied health professionals and community supports
Monitoring NDIS budgets and supporting effective use of funding
Coordinating multidisciplinary teams and stakeholder meetings
Identifying and responding to risks, service gaps and changes in circumstances
Supporting plan reassessments, variations and change-of-situation requests
Coordinating supporting evidence and reports
Liaising with the NDIA, plan managers, providers and mainstream services
Supporting complex transitions, including hospital discharge and changes in living arrangements
Maintaining accurate and timely case notes and documentation
Advocating for participant choice, control and access to appropriate supports
About You
We are looking for someone who is organised, compassionate, proactive and confident working independently.
Ideally, you will have:
Experience working as an NDIS Support Coordinator
A sound understanding of the NDIS and participant funding
Strong written and verbal communication skills
Excellent organisation and time-management skills
Confidence communicating with participants, families, allied health professionals and service providers




The ability to manage competing priorities and complex situations
Strong professional boundaries and sound judgement
Good documentation and case-management skills
The ability to work independently while contributing to a collaborative team
A genuine commitment to participant choice and control
Experience supporting people with neurological or neurodegenerative conditions, complex disability, Home & Living, hospital discharge or high-risk situations will be highly regarded.
Relevant qualifications in disability, community services, social work, allied health or a related field will also be viewed favourably.
Why Join Solace Coordination?
We offer a hybrid working arrangement, combining time with the team at our Nerang office with the flexibility to work from your home office.
At Solace Coordination, you will have the opportunity to work with a meaningful and diverse caseload while developing specialist knowledge in complex and progressive disability.
You will have autonomy in your role while remaining connected to an experienced and supportive team.
We value collaboration, professional development, knowledge sharing and high-quality Support Coordination.
Requirements
The successful applicant will require:
NDIS Worker Screening Check
Current Australian driver's licence and reliable transport
Appropriate working rights in Australia
A suitable home-office environment for confidential and professional work
Relevant checks and certifications applicable to the position
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📌 Ndis Support Coordinator - Hybrid | Nerang & Work From Home (Gold Coast)
🏢 Solace Coordination
📍 Gold Coast