Civil Estimator & Client Relations OfficerWe're looking for a proactive, personable and commercially minded Civil Estimator & Client Liaison Officer to join our growing team.
You'll take ownership of the day-to-day estimating process, build genuine client relationships and play an important role in helping YTB Plumbing secure new work.
You'll be responsible for managing day-to-day estimating enquiries, preparing accurate and competitive quotes, building relationships with clients and proactively following up opportunities.
Our projects range from smaller residential water and sewer connections through to larger civil infrastructure works.
Your primary focus will be smaller to medium-sized projects, with occasional involvement in larger infrastructure tenders as required.
You'll work closely with our Managing Director, Works Coordinator, Operations Manager and site teams to ensure clients receive excellent service and projects transition smoothly from estimating into construction.Key responsibilitiesPreparing accurate, competitive and commercially sound estimates for civil plumbing, water, sewer and stormwater worksManaging estimating enquiries from initial client contact through to quote submission and follow-upQuoting a variety of projects, from smaller 20mm water connections through to more involved civil plumbing worksAssist with the preparation and submission of larger civil infrastructure tenders when required.Reviewing plans, specifications, scopes and project requirementsObtaining and reviewing supplier and subcontractor pricingBuilding and maintaining strong relationships with builders, developers, contractors and private clientsProactively following up outstanding quotes and identifying opportunities to secure workCommunicating confidently with clients regarding pricing, scope,



timeframes and project requirementsAttending site inspections and client meetings where requiredWorking closely with our operations team to ensure accurate project handoversAbout youExperience estimating within civil construction, civil plumbing or a related construction industryA sound understanding of construction processes, materials, labour costs and project pricingThe ability to read and interpret construction plans, drawings and specificationsStrong communication and relationship-building skillsA confident, approachable and professional manner when dealing with clientsExcellent organisational skills and the ability to manage multiple quotes and enquiriesA proactive approach to following up opportunities and securing workGood commercial judgement and an understanding of competitive pricingStrong attention to detail and a commitment to producing accurate estimatesThe ability to work independently while remaining a genuine team playerCompetitive salary, negotiable based on experience and capabilityFull-time, stable employment with an established Gold Coast businessWork locally on the Gold Coast with limited travelSupportive and experienced management and operations teamsA varied, hands-on role with genuine client interactionFlexibility and consideration for family commitments and planned time offChristmas shutdownQuality equipment, technology, uniforms and PPEDedicated office space and the resources needed to do your job effectivelyOngoing training and skilled developmentAbout usLocal to the Gold Coast, YTB Plumbing is an established civil plumbing company specialising in new and upgraded water, sewer and stormwater infrastructure.
Working with organisations such as Gold Coast Water, Gold Coast City Council, tier 1 and 2 builders and developers, we've built a strong reputation for delivering quality work, including complex and challenging infrastructure projects.
We're a practical, hands-on team that values communication, initiative, reliability and working together to get the job done.
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📌 Civil Estimator & Client Relations Officer (Gold Coast)
🏢 YTB Plumbing
📍 Gold Coast