Receptionist – Client Care | Newcastle | Full-timeBe the first voice our clients hear.
Buildcert is Australia's largest private building certifier, and we're growing across NSW and South-East QLD.
We make building approvals and certification easier, faster and smarter for our clients.Our values of Passionate, Trustworthy, One Team and Boldly Curious guide how we work with our clients and with each other.We're not just ticking boxes — we're solving real problems for real people.About the roleWe're looking for a friendly, confident and proactive Receptionist to join our Client Care team in Newcastle.
This is a phone-first role.
You'll help clients get what they need quickly, and you'll keep our front-of-house running smoothly.This is a full-time role working Monday to Friday between 8:00am – 5:00pmWhat You'll Be DoingAnswering incoming calls and emails: handling enquiries, directing calls and taking accurate messagesScheduling inspections and appointments, and entering details clearly and correctlyWelcoming visitors to the officeHandling incoming and outgoing mailKeeping reception and shared spaces organisedRunning occasional errands (post office,



office supplies)Supporting other teams with admin tasksWhat You'll BringWe're looking for someone who has:Confidence speaking with anyone over the phoneStrong attention to detailClear written and verbal communicationA calm, positive, can-do attitudeWillingness to learn and pitch inAustralian work rights and a valid driver's licence (needed for occasional errands)Prior customer service experience helps, but it isn't essential.
We're more interested in your attitude and willingness to grow.The PerksFlexible working (3 days office + 2 days home after 6month training period)Annual salary reviewsTraining, mentoring and transparent career pathwaysSonder Wellbeing PlatformBirthday leave and purchased leave optionsA supportive team that genuinely has your backA Workplace for EveryoneDiversity makes us stronger.
Whatever your background, identity or lived experience — if you align with our values we want to hear from you.
If you need any adjustments during the recruitment process, just let us know.
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📌 Receptionist (New South Wales)
🏢 Buildcert
📍 New South Wales