Our client is a leading payments technology business operating across Australia and Current Zealand, processing millions of transactions annually across thousands of merchants.
They're known for their strong team culture and are growing their technical support function.About the RoleThis is a Tier 3 technical support role focused on EFTPOS and POS products.
You'll handle end to end on site installations, configure hardware and software, and provide ongoing technical support to merchants.
The role is primarily office based with field visits across Sydney and some interstate travel.What You'll Be DoingSetting up and configuring POS terminals and payment hardware, ensuring connectivity and functionalityTroubleshooting and resolving hardware and software issues in the field and remotelyTraining customers and internal teams on devices and systemsCommunicating technical information clearly to both technical and non technical audiencesWhat You'll Need2+ years in technical support, field support or device support - troubleshooting hardware and softwareHands-on experience with POS systems, EFTPOS terminals or payment devicesAbility to pick up new tech quicklySolid problem solving skills and a proactive attitude
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📌 Pos Technician (Sydney)
🏢 NT Partners
📍 Sydney