ABOUT THE COMPANY.
Working for Local Council based in the Eastern Suburbs area of Sydney.
During the 3 month contract, you will assist in the processing of Council rates, maintenance of the revenue database and attend customer enquiries.
ABOUT THE POSITION.
Reporting to the Revenue Coordinator, you will play an important role in the day-to-day operations of the Council's Rates and Revenue function.
You will be responsible for processing rates, maintaining accurate revenue records, issuing instalment notices within legislative timeframes, and responding to customer enquiries in a qualified and timely manner.
This role is ideal for an experienced Rates/Revenue Officer OR Accounts Receivable Officer who thrives in a fast-paced environment and enjoys delivering excellent customer service.
DUTIES.
Maintain and update the Council's Rates and Revenue databases, ensuring information is accurate and up to date
Calculate and apply interest to overdue rate accounts
Process and issue Section 603 Certificates, pensioner rebates, and domestic waste adjustments
Coordinate refunds relating to rates, charges, and rating fees
Respond to ratepayer enquiries and resolve account issues efficiently and courteously




Liaise with internal teams and external stakeholders to ensure the smooth delivery of revenue services
SKILLS & EXPERIENCE.
High School Certificate or equivalent qualification
Previous experience in a Rates or Revenue role within a Local Council is essential
Experience using Pathway is highly regarded
Ability to interpret and apply relevant legislation, policies, and procedures
Strong attention to detail and excellent numerical and administrative skills
Ability to manage competing priorities and maintain accuracy in a high-volume workload
Excellent communication and customer service skills, with a qualified and solutions-focused approach
CULTURE.
Your Council respects cultural diversity and and equal employment opportunities.
Be part of a team that cares for your personal growth and is supportive of your career progression.
BENEFITS.
Opportunity for career progression in the Public Sector
Sufficient training provided during early weeks
Competitive hourly rate and walking distance from public transport
HOW TO APPLY.
Click "Apply for this job", or contact
Truc Do
on
******
for a confidential discussion.

📌 Revenue Officer (New South Wales)
🏢 Ivory Group
📍 New South Wales