EARN $80k to $85k pa + Super | Negotiable Based on ExperienceJoin a Disability Support Provider Guided by Respect, Empathy and DignityUtilise Your Administration Experience in a Modern, AI-Enabled WorkplaceEARN $80k to $85k pa + Super | Negotiable Based on ExperienceJoin a Disability Support Provider Guided by Respect, Empathy and DignityUtilise Your Administration Experience in a Up-to-date, AI-Enabled WorkplaceAbout The CompanyOur client is a disability support services provider committed to the values of Respect, Empathy and Dignity.
They deliver compliant, client-focused support to participants, backed by modern digital workflows, automation and AI productivity tools.About The OpportunityThe primary purpose of this position is to provide the administrative backbone for front-line disability support operations, ensuring the smooth, compliant and client-focused delivery of services.Reporting directly to the Operations Manager, some of your responsibilities will include:Being the first point of contact for inquiries via phone, email and digital intake formsCoordinating participant intake and maintaining accurate CRM recordsDrafting and tracking Service Agreements and support schedulesUsing AI tools like ChatGPT or Microsoft Copilot to draft communications and format notesMonitoring support worker credentials and coordinating onboarding and inductionsPreparing clean billing batches for Plan Managers,



Self-Managed clients and NDIA claimsMaintaining day-to-day office functionality and digital document librariesEnsuring documentation meets NDIS Practice StandardsAbout YouThe successful candidate will have:Administration experience, preferably in disability services, allied health or carePractical experience using generative AI tools such as ChatGPT, Claude or CopilotFamiliarity with platforms like SharePoint, Google Workspace, Xero and ShiftCare or similarKnowledge of NDIS fundamentals, including funding types and basic complianceAwareness of privacy, ethics and data security when using AI toolsA valid NDIS Worker Screening Check (or ability to clear one) and Working with Children CheckRight to work in Australia, with a current Driver Licence preferredStrong attention to detail and a warm, professional communication styleAn adaptable, organised approach with curiosity for better ways of workingWhat's in it for You?
Competitive Salary of $80k to $85k pa + SuperFull-Time or Part-Time Options | Choose What Suits YouCentral Role in a Purpose-Driven OrganisationJoin a Provider Guided by Respect, Empathy and DignityWork with Modern Digital Workflows and AI ToolsVaried Role Spanning Onboarding, Compliance, Billing and Office LogisticsGet Hands-On with ShiftCare, Xero, SharePoint or Google WorkspaceOpportunity to Help Streamline How the Office Operates
#J-*****-Ljbffr

📌 Office Administrator (Brisbane)
🏢 RecruitShop
📍 Brisbane