Hoopla Kitchen & Bar Bayswater pty ltd – Bayswater VICJoin Hoopla as an Assistant Venue Manager, supporting daily operations and helping lead a team of 60+ staff in a busy family entertainment venue.
Working closely with the Venue Manager, you'll keep shifts running smoothly, support staff across all departments and ensure every guest receives great service.
You must be comfortable taking charge of the venue in the Venue Manager's absence.Key responsibilitiesSupport the Venue Manager with daily operations across reception, attractions, parties and food and beverage serviceConfidently lead shifts, delegate tasks and coordinate a large team during busy tradeAssist with rostering, staffing levels and managing last-minute absencesHelp onboard, train and coach staff, reinforcing transparent expectationsHandle customer enquiries, feedback and complaints professionallyWork closely with supervisors and the kitchen team to keep service running efficientlyMaintain high standards of safety,



cleanliness and venue presentationOversee opening and closing procedures, cash handling and daily checksIdentify operational issues and take action to resolve themAbout youPrevious experience as an Assistant Manager, Duty Manager or Supervisor in hospitality, entertainment, retail or a similarly busy environmentStrong leadership skills and the confidence to help manage a team of 60+ staffThe ability to take ownership of a shift and make sound decisions under pressureExcellent communication, organisation and problem-solving skillsAn approachable but firm leadership style, with the ability to motivate staff and maintain standardsA hands-on attitude and willingness to assist wherever neededAvailability to work weekends, evenings, public holidays and school holiday periodsAbout usHoopla combines family entertainment, dining, birthday parties and functions in one energetic venue.
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📌 Assistant Manager (Melbourne)
🏢 Hoopla Kitchen & Bar Bayswater
📍 Melbourne