Customer Engagement Consultants - Outbound CallingExpressions of Interest | Donor Support & Fundraising Officers | Not For ProfitAre you a confident communicator who enjoys building relationships over the phone?
Do you have experience in fundraising, customer service or outbound calling and want to put your skills towards a meaningful cause?
Talent Connect Australia is looking to connect with enthusiastic and personable candidates interested in donor support and fundraising opportunities within the NFP space.Key responsibilities may include:Making outbound calls to existing donors and supporters regarding fundraising campaigns, appeals and initiativesBuilding rapport with supporters and encouraging ongoing engagement and donationsProviding information about campaigns and the impact of donor contributionsResponding to donor enquiries via phone and emailUpdating donor records and maintaining accurate information within CRM systemsProcessing donations and assisting with fundraising administrationFollowing up with supporters and assisting with donor retention activitiesWorking towards campaign targets while delivering a positive supporter experienceAbout You:Experience in outbound calling, fundraising, telemarketing, donor support or customer serviceConfidence making proactive calls and engaging people in meaningful conversationsStrong communication skills and the ability to build rapport quicklyA friendly, resilient and skilled telephone mannerExperience working towards targets or campaign objectivesGood administration skills and confidence using CRM systemsA genuine interest in the NFP sector and supporting meaningful causesPrevious fundraising experience is highly regarded but not essential.If you enjoy speaking with people, are confident making outbound calls and would love to contribute to meaningful fundraising campaigns, we'd love to hear from you.
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📌 Customer Engagement Consultants - Outbound Calling (Sydney)
🏢 Talent Connect Australia
📍 Sydney