Studco Building Systems are looking for an Inside Sales and Customer Service Specialist for EZConcept!
You will be responsible for following up Job Reports, talking to and following up Architects, Following up Quotations, Researching Projects, Following Projects, Entering Orders and anything else that is needed by the Sales Department.
These Quotations will then be processed into Orders.
KEY EFFECTIVENESS AREAS/RESPONSIBILITIES
Duties & Responsibilities
Main Activities:
Enter Orders into the Netsuite System.Telemarketing to Potential Clients and Architects on the EZY-JAMB SystemSupport Independent Sales Reps and supply them with Marketing material and Inside SupportWorking with Customers on Projects that use our frameThis frame is very contemporary – a flare for Contemporary look is preferableAssisting Sales Support with Quotes and Orders – This can include Order entry and follow-up.Sending out Samples to Qualified Prospects and ArchitectsEnter Leads into DatabaseUnderstand and maintain confidentiality relating to all business activities, especially relating to manufacturing details and customer/ supplier details.




Insure employees are doing the same.Review Job Reports – CDM and other reports to source and Track projectsPerforms other related duties as assigned by the Inside Sales Management
Main Activities and Performance standards:
Work as a team with the Sales department to do whatever is needed.Have outstanding Phone and Communication SkillsManage time in an effective manner.Confidentiality is paramount.
SELECTION CRITERIA
Required Skills:
Advanced Computer SkillsCustomer Service OrientedTelemarketing AbilityReasoning AbilityAbility to read, write, and comprehend instructions, correspondence & memosExcellent interpersonal skillsDecision making skillsAttention to detail and high level of accuracy
Preferred skills:
Effective verbal and listening communication skillsStress management skillsTime management skillsOral Communication SkillsWritten Communication SkillsReading Skills
Personal Attributes:
To be honest and trustworthyBe respectfulPossess cultural awareness and sensitivityBe flexibleDemonstrate sound work ethics
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📌 Ezconcept Sales Support (Melbourne)
🏢 Studco Building Systems
📍 Melbourne