Competitive Salary + free motorhome holidaysJoin our vibrant team and drive outstanding customer satisfactionAre you passionate about delivering outstanding customer experiences and ready to make a real difference?
We are seeking a motivated Customer Service Manager to lead our crew.
In this pivotal role, you will be the first point of contact for all guests, overseeing daily operations and driving business success by ensuring every customer leaves with a smile.
If you thrive in a fun, supportive company culture where the customer always comes first, this is the perfect opportunity for you.Key ResponsibilitiesLead, mentor, and motivate a high-performing Guest Service team to deliver exceptional experiences at every touchpointOversee daily branch administration, vehicle handling, and ensure smooth operationsDevelop and implement financial strategies to boost profitability while maintaining top-tier customer satisfactionDrive sales, achieve branch targets, and proactively expand our market shareChampion growth strategies in collaboration with the Senior Manager to benefit both customers and the businessEnsure compliance with health and safety policiesPromptly and professionally resolve customer challenges, setting a high standard of careWhat We're Looking ForProven success as a Customer Service Manager in the automotive or RV dealership industry, with a strong customer-first mindsetSolid financial acumen and a track record of meeting goals while ensuring customer satisfactionOutstanding leadership, staff supervision, and team development skillsExcellent interpersonal, negotiation, and conflict resolution abilitiesDiploma or certificate in business, frontline management, or tourism (tertiary qualifications highly regarded)Ability to work flexible schedule, including weekends and public holidaysWhat We OfferCompetitive salary + Super + AllowanceEnjoy our products with free motorhome holidays, so you can share genuine experiences with our customersA fun,



supportive company culture where your passion for people is valued and rewardedOngoing support and training to help you deliver the best customer service in the industryIf you take pride in delivering top-notch customer experiences, love iconic RV brands, and want to join a team where your dedication is genuinely appreciated.Thank you for your application,We are an equal opportunity employer and we aim to recruit a diverse range of people with a diverse range of talents to help us achieve our goals.Your application will include the following questions:Which of the following statements best describes your right to work in Australia?
Do you have a current Australian driver's licence?
How much notice are you required to give your current employer?
Are you available to work public holidays?
How many years' experience do you have as a Tourism Manager?
Apollo Motorhome Holidays is a division of Tourism Holdings Limited (thl).
thl is listed on the New Zealand and Australian Stock Exchange and is a multi-national, vertically integrated manufacturer, rental fleet operator, wholesaler and retailer of a broad range of recreational vehicles, including motorhomes, campervans and caravans.With locations in Australia, New Zealand, the UK/Ireland, USA and Canada, opportunities to join our team at any level are endless.
Explore a new career in anything from customer service to management, either at our branches or within our corporate offices in Brisbane or Melbourne.Apollo Motorhome Holidays is a division of Tourism Holdings Limited (thl).
thl is listed on the New Zealand and Australian Stock Exchange and is a multi-national, vertically integrated manufacturer, rental fleet operator, wholesaler and retailer of a broad range of recreational vehicles, including motorhomes, campervans and caravans.With locations in Australia, New Zealand, the UK/Ireland, USA and Canada, opportunities to join our team at any level are endless.
Explore a new career in anything from customer service to management, either at our branches or within our corporate offices in Brisbane or Melbourne.What can I earn as a Customer Service Manager
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📌 Customer Service Manager (Brisbane)
🏢 Apollo Motorhome Holidays
📍 Brisbane