About the Role
Our client is seeking two experienced Senior Business Analysts to join a major Salesforce program in the healthcare sector.
They are building a new, globally unique product on Salesforce, alongside a recent Salesforce implementation for an existing business.
The program is in discovery now, with scope and design starting in November.
This is a great time to join and shape requirements from the start.
You'll work alongside functional consultants, product owners, and a delivery partner squad.
You'll turn business needs into clear, well-structured requirements and look for opportunities to improve processes along the way.
One role starts urgently and includes a handover from the current BA.
Key Responsibilities
Lead requirements discovery and elicitation through the discovery, scope and design phases of a new Salesforce implementation
Articulate business needs clearly, working with functional consultants to translate them into Salesforce solution requirements
Write high-quality user stories, epics and acceptance criteria for agile delivery teams
Map current and future-state business processes, and identify opportunities to optimise them before and during the new install
Facilitate workshops with business stakeholders, clinical SMEs, architects and delivery partners




Maintain requirements traceability and manage the backlog in Jira and Confluence alongside the Product Owner
Support scope definition, solution design and testing, including UAT
Essential Skills & Experience
4+ years' experience as a Business Analyst on Salesforce programs.
You'll need hands‐on requirements experience, but not functional configuration
Strong core BA capability: requirements elicitation, user stories, process mapping and documentation
Proven experience in agile delivery environments
Experience on new platform implementations, ideally through discovery and design phases
Exceptional communication and stakeholder management skills, with the ability to work equally well with business users and technical teams
Confidence to hit the ground running and take over work in progress quickly
Desirable Experience
Experience in the healthcare industry (very highly regarded)
Exposure to Salesforce Health Cloud
Broader SaaS implementation experience
Experience moving off legacy CRM platforms (e.g. Siebel)
Salesforce certification (e.g. Salesforce Certified Business Analyst)
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📌 Senior Business Analyst - Salesforce (Sydney)
🏢 Attribute Group
📍 Sydney