CAAPS is an Aboriginal Community Controlled organisation delivering a range of important community services to people through activities and services that reflect our CORE values of caring, openness, respect and empowerment.
The filling of this position is intended to constitute a special/equal opportunity measure under section 8(1) of the Racial Discrimination Act **** (Cth) and s 105 of the Anti-Discrimination Act ****(NT).
The position is therefore only open to Australian Aboriginal and/or Torres Strait Islander people.
The prevailing recruitment processes will be followed.
The position may only be re-advertised at the CEO's discretion if initial attempts to attract a suitably qualified Aboriginal person under special/equal opportunity measures are unsuccessful.
About the role
The Family and Community Services Manager (FCSM) is responsible for the strategic leadership, operational management and continuous improvement of CAAPS Family and Community Services programs.
The role ensures services are culturally safe, financially sustainable, compliant with funding requirements and responsive to community needs while contributing to organisational growth and strategic objectives.
Key responsibilities
Lead and supervise direct reports and program teams
Provide coaching, mentoring and career development opportunities
Foster a positive, culturally safe and high-performing workplace culture
Manage recruitment, onboarding and workforce planning activities
Provide oversight of Family and Community Services programs and ensure delivery in accordance with funding agreements and best practice standards
Monitor service performance and client outcomes




Lead implementation of service improvements and ensure services remain culturally appropriate and responsive to community needs
Develop, manage and monitor program budgets and ensure funds are utilised effectively and appropriately
Ensure compliance with legislation, funding agreements and CAAPS policies
Ensure Child Safe Organisation Principles are embedded across all programs and promote the safety, wellbeing and rights of children and families
About you
Relevant tertiary qualification in Social Work, Human Services, Community Services, Social Sciences, Management or a related discipline
Demonstrated experience (minimum 5 years preferred) in the leadership and management of community, family, child, youth or social service programs within a not-for-profit, Aboriginal Community Controlled Organisation or comparable environment
Proven ability to lead, motivate and develop multidisciplinary teams, including experience in workforce planning, performance management and staff development
Demonstrated success in delivering operational outcomes, managing competing priorities and achieving service objectives in complex service delivery environments
Strong understanding of the social, cultural and health determinants impacting Aboriginal and Torres Strait Islander peoples and a demonstrated commitment to culturally safe service delivery
Proven financial management skills, including budget development, monitoring, forecasting and resource management




Demonstrated knowledge of legislative, regulatory, funding and compliance frameworks relevant to community services, child and family services and/or Aboriginal Community Controlled Organisations
Highly developed stakeholder engagement, negotiation and relationship management skills
High-level written and verbal communication skills, including demonstrated experience preparing reports, submissions, briefing papers and presentations
Current NT Working with Children Clearance (Ochre Card) – Category E, or evidence of application and eligibility to commence under an approved exemption
A satisfactory National Criminal History Check issued within three (3) months prior to commencement.
A current Northern Territory Driver Licence (minimum Class C) and the ability to maintain a licence throughout employment.
A satisfactory pre‐employment drug and alcohol screening result.
Current Provide First Aid (HLTAID011) and Provide Cardiopulmonary Resuscitation (HLTAID009) certificates, or willingness to obtain within the timeframe specified by CAAPS.
A current Northern Territory Mandatory Reporting Certificate, or willingness to obtain within the timeframe specified by CAAPS.
Completion of all mandatory training relevant to the position, as identified in the CAAPS Training Matrix, within required organisational timeframes.
Evidence of the right to work in Australia.
Why work with CAAPS?
Salary packaging up to $15,900 per year
6 weeks annual leave per year
Ongoing training opportunities
The position description can be found at
Applications will be assessed as they are received, and the position may close at any time if a suitable candidate is identified.
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📌 Family & Community Services Manager (Darwin)
🏢 CAAPS Aboriginal
📍 Darwin