Service Advisor ( 6months maternity Leave Cover)Working closely with the workshop team, you will play a key role in delivering excellent customer service while supporting the smooth running of daily service operations.Key responsibilitiesAnswering incoming phone calls and responding to customer enquiriesBooking vehicles in for servicing and repairsManaging customer bookings and workshop schedulesOrdering and following up on parts when requiredActing as the main point of contact for customers throughout the repair processProviding clear updates, recommendations and estimates to customersPreparing and processing invoices and estimatesLiaising with technicians to ensure efficient workflow and job completionHandling general administration and office dutiesEnsuring every customer receives a friendly,



skilled and positive experienceAbout youHas strong customer service and communication skillsIs confident speaking with customers over the phone and in personIs organised and able to multitask in a busy environmentIs reliable, punctual and takes pride in their workCan work independently as well as part of a teamIs comfortable using computers and learning new systemsHas an interest in the automotive industryPrevious automotive or Service Advisor experience is an advantage, but not essential — full training will be providedAbout usLynx Auto Services is a busy, family-owned and operated automotive workshop located in Thornton.
We pride ourselves on delivering honest, professional service and building long-term relationships with our customers from booking through to job completion.6-month full-time maternity leave positionFull training and ongoing support providedFriendly, family-owned and operated businessSupportive and down-to-earth team environment
#J-*****-Ljbffr

📌 Service Advisor ( 6Months Maternity Leave Cover) (New South Wales)
🏢 Lynx Auto Services
📍 New South Wales