Windsong Travel has been helping travellers explore the world for many years.
We pride ourselves on personalised service, expert knowledge, and a friendly, supportive team workplace.
As part of our commitment to ongoing learning, we provide one week of paid educational leave each year to attend industry famil trips and training opportunities.About UsWindsong Travel has been helping travellers explore the world for many years.
We pride ourselves on personalised service, expert knowledge, and a friendly, supportive team environment.
As part of our commitment to ongoing learning, we provide one week of paid educational leave each year to attend industry famil trips and training opportunities.About the RoleAs a Travel Consultant, you will assist clients with their travel plans while learning all aspects of the travel industry.
Full training is provided, experience preferred.This role is 38 hours per week, Monday to Friday, with occasional additional hours during peak seasons.Start Date - ASAPKey ResponsibilitiesSales & Customer ServiceAssist customers face-to-face, over the phone, and via emailProvide travel advice, itinerary suggestions, and product recommendationsPrepare and complete travel bookings including flights, hotels, tours, cruises, insurance, and packagesDeliver exceptional customer service and build strong client relationshipsAdministration & Office DutiesDaily administration tasks and data entryBanking and reconciliationFiling, document preparation, and general secretarial dutiesProcessing invoices, receipts,



and supplier documentationManaging client files and ensuring accuracy of all booking informationTravel Consultant ResponsibilitiesWork with reservation systems and booking platforms (training provided)Research destinations, products, and promotionsPrepare travel quotes and itinerariesCommunicate with suppliers, wholesalers and airlinesFollow up enquiries and maintain a strong sales pipelineAssist with marketing activities such as social posts, brochures, and in-store promotionsAdditional General DutiesMaintain a clean and inviting office environmentSupport team members when neededAttend industry training sessions and supplier presentationsParticipate in famil trips and educational experiencesWhat We're Looking ForWe want someone who is energetic, curious, and ready to learn.Positive, friendly, and confident with peopleMotivated and eager to build a career in travelComfortable using computers and learning booking systemsProfessional in communication and presentationAble to multitask and stay organisedA team player who can also work independentlyPassionate about travel (domestic or international!)Experience in a similar job role is beneficial to applicantBenefitsFull-time stable position – 38 hours per weekAnnual leave + personal leave entitlements1 week paid educational leave per year for famil tripsOngoing training and developmentFriendly, supportive team environmentOpportunities to grow your career within the travel industry
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📌 Travel Consultant (New South Wales)
🏢 Windsong Travel Group
📍 New South Wales