TAL, a leading Australian life insurer, invites you to join as a Complaints Analyst.
You will examine claims complaints, identify drivers and systemic issues, and translate findings into practical improvements across the claims journey.Join a diverse team with a solid focus on governance, continuous improvement and customer outcomes.
This role offers opportunities to influence across Claims, QA, Risk and CX while supporting a culture of care and compliance.
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📌 Claims Complaints & Insights Analyst (12‐Month Contract) (Sydney)
🏢 TAL
📍 Sydney