Why join usWe're a global company with a focus on delivering value to customers through cutting-edge software solutions.
We hire to build diverse, high-performance teams and offer opportunities for growth and learning.Job DescriptionWhat you'll be doingAs Enterprise Customer Success Manager, you'll manage relationships across a portfolio of enterprise automotive dealers, driving engagement, product adoption and long-term customer success.You'll work with cross-functional teams to identify opportunities, solve challenges and help customers get the most from our subscriptions.You'll partner with internal teams to support onboarding, renewals and customer growth.What we're looking forProven experience in Customer Success, Account Management or Client Services,



ideally within SaaS or technologyStrong relationship-building and stakeholder management skills, with the confidence to engage with senior decision-makersCommercial mindset with the ability to identify growth, retention and upsell opportunitiesStrong data and analytical skills with the ability to turn customer data into actionable insightsHybrid work experience and the ability to manage priorities across multiple customersWhat we offerHybrid working arrangementPrivate health insurancePaid leave and family benefitsProfessional development supportLocation: Sydney, NSW.
Hybrid with flexibility.
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📌 Banking Customer Experience Specialist – Manly (Sydney)
🏢 National Australia Bank
📍 Sydney