Customer Experience Agent / Vehicle Detailer
AtSIXT Australia, we're passionate about delivering exceptional customer experiences and making every journey better.
As a leading global car rental brand, we combine quality vehicles, innovative mobility solutions and outstanding service to deliver a rental experience that stands out.
100% owned by the NRMA, SIXT Australia brings together international innovation with the trust and reliability of one of Australia's most respected brands.
Every day, thousands of customers rely on us, and our team plays a vital role in delivering great service and keeping our operations running smoothly.
As we continue to grow, we're looking forenergetic, reliable and customer-focused individualsto join our teams acrossGosford and Charmhaven.
About SIXT Australia
AtSIXT Australia, we're passionate about delivering exceptional customer experiences and making every journey better.
As a leading global car rental brand, we combine quality vehicles, innovative mobility solutions and outstanding service to deliver a rental experience that stands out.
100% owned by the NRMA, SIXT Australia brings together international innovation with the trust and reliability of one of Australia's most respected brands.
Every day, thousands of customers rely on us, and our team plays a vital role in delivering great service and keeping our operations running smoothly.
As we continue to grow, we're looking forenergetic, reliable and customer-focused individualsto join our teams acrossGosford and Charmhaven.
About the Role
Love working with people and cars?
Looking for a role where no two days are the same?
We're seeking motivated individuals to join SIXT in adual Customer Experience Agent / Vehicle Detailer role,



combining customer service, sales, vehicle detailing and daily branch operations.
You'll be the friendly face of SIXT, assisting customers with their rental needs while also getting hands‐on to ensure our vehicles are clean, well‐presented and ready for the road.
If you enjoy variety, thrive in a team environment and take pride in delivering excellent service, this could be the opportunity for you!
Key Responsibilities
Deliver friendly, professional andexceptional customer servicethroughout the rental experience.
Manage bookings, rental agreements, vehicle collections, returns and customer enquiries.
Identify customer needs and confidentlypromote vehicle upgrades, protection options and additional rental products.
Work towards achieving individual and branchsales and customer service targets.
Wash, vacuum, clean and detail vehiclesto SIXT's quality and presentation standards.
Inspect vehicles, record damage and ensure they are ready for customer collection.
Assist with daily fleet management, vehicle movements, pick‐ups and deliveries when required.
Maintain accurate rental records and complete general administrative tasks.
Support branch operations and maintain a clean, safe and organised workplace.
Work collaboratively with your team, switching between customer service and vehicle detailing duties as required.
What Do We Need From You?




We're looking for people with apositive attitude, strong work ethic and willingness to learn.
A passion forcustomer service and sales, with the motivation to achieve targets and earn incentives.
Excellent communication skills and a friendly, confident approach.
Willingness to undertakehands‐on vehicle cleaning and detailing.
Robust attention to detail and the ability to multitask in a busy environment.
Valuable computer skills and confidence in learning new systems.
Previous experience incustomer service, retail, hospitality, sales or vehicle detailing(preferred but not essential).
A current, unrestrictedfull Australian driver's licence.
Full working rights in Australia.
Flexibility to work across a7‐day rotating roster, including weekends.
Willingness to support nearby branches when operationally required.
No car rental experience?
No problem!
We provide training and value individuals who are motivated, dependable and ready to learn.
What's In It for You?
Sales incentive program- Opportunities to earn additional income through sales performance.
Up to 40% off SIXT car rentals worldwide- Enjoy employee rental discounts.
Training and development- Build your skills across customer service, sales and vehicle operations.
Career progression opportunities- Develop your career and explore opportunities to grow within the business.
Variety in your work- Enjoy a mix of customer interaction, sales and hands‐on vehicle detailing.
Supportive team environment- Work alongside a motivated and collaborative team.
Global brand experience- Be part of an internationally recognised car rental brand.
#J-*****-Ljbffr

📌 Customer Experience Agent / Vehicle Detailer (New South Wales)
🏢 Pacific Automotive Holdings
📍 New South Wales