Capital S.M.A.R.T is still leading the way in small to medium accident repair technology!
We're proud of our strong partnerships and growth that continues to be enabled by our **** + team members across Australia and New Zealand.
We maintain our focus on innovation and seek to positively influence the industry.Join us and you'll be provided with uniforms, training, career development, ongoing support, staff discounts, flexible rostering and regular incentive programs.Our Leadership team is dedicated to your safety, success, and growth!
OpportunityWe have an exciting opportunity for a Customer Service Officer to join the team at SMART Brookvale.
This position will also at times require travel to our Lane Cove site for assistance.You will be the first point of contact for our customers, providing up-to-date information about their repairs and instilling confidence that the customer has left their car in very capable hands.Permanent position, Monday to Friday.




7.30am - 4.00pmYour role will includeGreeting and checking in customers as they arrive for their assessmentProviding clear and up-to-date information about vehicle repairsMaintaining a welcoming and professional customer environmentManaging the vehicle return process and addressing any customer concernsWhat we're looking forExperience in a customer-facing, quick-paced environmentStrong communication skills with the ability to build rapport in person and over the phoneHighly organised with excellent attention to detailA team player committed to delivering outstanding customer serviceFull Australian working rightsOwn vehicle and valid NSW drivers licenceWhat's in it for youPromote from within culture with real career pathwaysAnnual performance-based reviews and service awardsTeam incentives including BBQ lunches, gift cards and end of year Christmas functionReferral bonus up to $2,000Uniforms provided60+ sites across Australia and New ZealandCapital SMART is an equal prospect employer.
We are dedicated to finding the best fit for every role.
All qualified applications will be considered regardless of gender identity or expression, age, religion, national origin, disability, or sexual orientation.
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