We are looking for a friendly, professional, and organised Customer Service / Receptionist to join our busy clinic on a casual basis.Hours:Thursday & Friday – Customer Service (Phone based)Saturday – ReceptionAbout the Role:This varied role includes providing exceptional customer service over the phone and in person.
You'll be the first point of contact for our clients, helping to ensure the smooth day-to-day operation of our busy clinic.Key Responsibilities:Answer incoming calls and assist clients with enquiriesBook and manage appointmentsMake outbound calls to confirm appointments and follow up with clients (Thursday & Friday)Welcome and assist clients at reception on SaturdaysMaintain accurate records and update appointment schedulesProvide outstanding customer service in a fast-paced environmentAbout You:Excellent communication and customer service skillsFriendly, professional, and well-presentedConfident using computers and booking systemsStrong organisational and multitasking abilitiesAble to remain calm and effective in a busy clinic environmentPrevious reception or customer service experience is preferred but not essentialIf you enjoy helping people, have a positive attitude, and thrive in a busy environment, we'd love to hear from you.
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📌 Customer Service Officer (Gold Coast)
🏢 seek.com.au
📍 Gold Coast