Chatswood Toyota is a leading Toyota dealership located in the heart of Chatswood, NSW.
We are committed to delivering exceptional customer service and maintaining the highest standards of professionalism across all aspects of our business.
Our team is dedicated to creating a welcoming and effective environment for every customer who walks through our doors.
We pride ourselves on our reputation for reliability, expertise, and customer-centric values that have made us a trusted name in the automotive industry.
About the role
We are seeking a professional and welcoming Receptionist to join our team at Chatswood Toyota on a full-time basis.
Based in Chatswood, NSW ****, this is a key customer-facing position that serves as the first point of contact for all visitors to our dealership.
The Receptionist plays a vital role in creating a positive first impression and ensuring smooth operations across the dealership.
You will be the face of Chatswood Toyota, greeting customers warmly, managing enquiries, and coordinating communications to support the entire team.
Key responsibilities
Greet all visitors, customers, and staff members in a qualified and courteous manner
Answer and direct incoming telephone calls to the appropriate departments or staff members
Manage the reception desk and maintain a tidy, organised and welcoming workspace
Process customer enquiries and provide information about vehicles, services, and dealership offerings
Receive and distribute mail, packages, and deliveries
Maintain accurate records and filing systems for customer and administrative documents
Assist with data entry and administrative tasks as required
Liaise between customers and sales, service, and management teams to ensure effective communication




Handle customer concerns professionally and escalated to management when necessary
Support the team with general office duties, event coordination and promotional activities as needed
What we're looking for
Previous experience in a reception or customer-facing role, ideally in automotive, retail, or hospitality environments
Excellent communication skills with the ability to interact professionally with diverse groups of people
Strong organisational and time management abilities with attention to detail
Proficiency in using computer systems, Microsoft Office applications, and telephone systems
A friendly, calm demeanor with patience and a genuine desire to help customers
Ability to multitask effectively and prioritise tasks in a busy environment
Professional appearance and courteous manner at all times
Reliability and punctuality with a solid work ethic
Problem-solving skills and the ability to remain composed under pressure
Experience in the automotive industry or familiarity with dealership operations is advantageous but not essential
If this is you, we would love to hear from you!
What we offer
We are committed to creating a supportive and rewarding workplace for all our employees.
We offer a competitive salary package, a positive team environment, and opportunities for professional development.
You will be part of a dedicated dealership team that values collaboration and customer satisfaction.
We encourage work-life balance and provide a professional workplace where your contributions are recognised and valued.
Additional benefits include staff discounts on vehicle servicing and parts, ongoing training and support, and the opportunity to grow your career within an established and respected dealership.
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📌 Receptionist (New South Wales)
🏢 Servco Australia
📍 New South Wales