Job Description
This position is responsible for strategic management of relationships within the initial 24-month period once a recent client has partnered with SG Fleet.
The role requires achieving the objectives in which both the client and SG Fleet wishes to achieve within the first two year of the program before transitioning the client to the Relationship Management team for 'business as usual' relationship management.
Job Requirements
Bachelor of Commerce or Business-related, or equivalent (desirable)
Proven hunger for sales and ability to adapt approach to meet customer, market and team needs.
A track record of achieving results
Ability to effectively market and promote products to new clients
Proven business development and networking skills, with sales experience
Demonstrated ability to engage, communicate and present confidently and professionally in a variety of settings
Experience in developing and maintaining multi-tiered client relationships
Ability to negotiate and achieve commercial outcomes
Excellent presentation skills
Strong organisational and prioritisation skills meeting deadlines and reporting regularly on progress
Current full drivers licence
Flexibility for (overnight) interstate travel as required
Prior experience in novated leasing industry (desirable)
Job Responsibilities




Develop and nurturing of strong multi-tiered relationships with key external stakeholders to ensure successful launch and roll out of novated leasing program
Cross-departmental collaboration with Business Development, Education & Awareness, Relationship Management and Novated Client business units to ensure cohesive and collaborative approach to roll-out of program
Uphold a clear understanding of the client's needs and contractual obligations whilst identifying any concerns and taking ownership to ensure resolution
Alignment to Onboarding and Implementation process and requirements ensuring all responsibilities aremet
Completion and upkeep of Dynamics and proactiveness in scheduling and completing agreed meeting schedule with client
Seamless handover of client to the Relationship Management team at the 2-year anniversary post program commencement
Harnessing and identifying product cross-sell opportunities for the wider Business Development Team
Job Benefits
Recharge and relax with up to 4 days of wellness days every year
We offer industry leading 20 weeks paid parental leave
Monetary service milestone awards
Career progression opportunities
Education support towards learning and development, includes a learning budget per year, free access to LinkedIn Learning and more
Two paid volunteer days each year
Health and wellbeing support including a subsidy and an Employee assistance Program
Learn more by watching SG Fleet Careers
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📌 Customer Success Manager (Melbourne)
🏢 SG Fleet AU
📍 Melbourne