ANZ Worldline Payment Solutions
Who we are
Welcome to ANZ Worldline Payment Solutions.
We're an Australian payments business, wholly owned by ANZ.
In Australia, card and electronic payments are the most widely used way to pay amongst consumers.
That's why delivering secure, reliable and modern payments technology is so important in helping our customers succeed in the digital economy.
Our products include in-store, eCommerce and mobile payment products which we deliver to businesses right across Australia – from the smallest micro-businesses to Australia's largest organisations.
ANZ Worldline was established in **** as a joint venture between ANZ and Worldline, with ANZ acquiring Worldline SA's shares in **** to take full ownership.
The role
As our Corporate Communications Manager, you will lead the creation and delivery of integrated communication plans that support customers and employees through major business transformations and regulatory change, reporting to the Senior Manager, Corporate Communications.
What you'll do
Strategy and planning: Design and deliver change communication plans to keep key audiences informed and engaged
Employee engagement: Craft clear, transparent and timely messaging for employees to reduce uncertainty and foster engagement using existing and new channels
Customer engagement: Partner with customer teams and subject matter experts in order to craft clear, transparent and timely communications (including key messaging, FAQs, customer notices, presentations and other supporting collateral) to support customers through change
Leadership support: Equip executives and people leaders with toolkits, talking points,



and briefing materials to drive two-way conversations
Feedback loops: Monitor sentiment, address emerging concerns, and refine communication tactics using audience analytics and direct feedback
What you'll bring
Tertiary qualification in Communicatuions, Public Relations, Journalism or a related field
5+ years' experience in corporate, internal or change communications
Experience independently developing and executing multi-channel communication strategies and programs in complex or regulated organisations
Exceptional writing, editing and storytelling skills, with the ability to craft concise and compelling narratives for diverse audiences and complex topics
Experience supporting transformation programs, projects or organisational change initiatives, iedeally in complex operational environments
Strong project management skills with the ability to manage multiple complex projects concurrently from conception to completion
Strong stakeholder management skills with the ability to identify to build trust, ask the right questions and influence outcomes through transparent communication
As our organisation grows and changes, our culture is evolving.
Our values define how we work together, make decisions and manage risk.
Put customers first: By providing better outcomes for customers everyday
Deliver with excellence: By setting high standards and delivering on commitments
Own the outcome: By taking accountability and doing what is right
Work as one: By bringing the best of ANZ together to succeed
We'd love you to consider a career with ANZ Worldline and you can learn more about us and our opportunities at anzworldline.com.au
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📌 Corporate Communications Manager (6-Month Contract) (Melbourne)
🏢 Payments to grow your world
📍 Melbourne