16 Oct
|
Corpshoreaustralia
|
Melbourne
16 Oct
Corpshoreaustralia
Melbourne
Corpshore Australia leads a hands-on floor team of ***** customer service reps at the Melbourne site, owning service level, quality outcomes and day-to-day performance.
You are the first point of contact before issues reach the operations manager.
This is a hands-on role: run daily huddles, coach one-on-one, manage rosters, and handle escalated calls.
You also support weekend on-call coverage and report performance with transparent explanations to the operations manager.
#J-*****-Ljbffr
📌 Customer Service Team Leader: Coaching, Rostering & On-Call (Melbourne)
🏢 Corpshoreaustralia
📍 Melbourne