Job Description
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Service Advisor
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Are you passionate about customer service and automotive excellence? Do you thrive in a rapid-paced environment where care, trust, and communication are key? We are looking for a Service Advisor who can deliver ***** customer experiences every time!
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What Makes This Role Exciting?
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Provide seamless customer experiences by professionally guiding them through the service process with care.
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Build strong relationships by keeping customers informed and ensuring their concerns are heard and resolved.
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Be part of a high-performing team with ongoing training, support, and career growth opportunities.
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About the Role
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As a Service Advisor, you will:
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Guide customers through the service process with clear communication and genuine care.
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Manage bookings, check-ins, and vehicle updates, ensuring customers are well-informed.
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Handle customer concerns professionally, knowing when to escalate issues to management.
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Work collaboratively with the workshop team to ensure accurate and timely updates for customers, with




no mechanical knowledge required!
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Take initiative & show motivation, ensuring every customer leaves satisfied.
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What We Are Looking For
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An exceptional communicator who is clear, confident, and approachable.
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A relationship builder who fosters trust and delivers solutions.
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A detail-oriented problem solver who takes initiative.
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A team player who knows when to escalate and seek leadership support.
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A motivated and results-driven professional who strives to exceed expectations daily.
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A drivers licence is essential, with the ability to drive manual vehicles.
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Please note: Appointment to this role is subject to the successful completion of pre-employment screening, including a National Criminal History Check and Drug and Alcohol screening.
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Ready to take your career to the next level? Apply now and be part of a team that values excellence in service!
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📌 Service Advisor (Wagga Wagga)
🏢 Thomas Bros Group
📍 Wagga Wagga