Hotel Manager (Melbourne)

Hotel Manager (Melbourne)

16 Oct
|
KPAT Hotels
|
Melbourne

16 Oct

KPAT Hotels

Melbourne

Lead the Guest Experience at One of the Sunshine Coast's Leading Hotels.
Avani Mooloolaba Beach Hotel
is seeking an experienced and passionate
Hotel Manager
to lead the day to day operations of the hotel and create unforgettable guest experiences.
Set just 100 metres from the sands of Mooloolaba Beach, Avani Mooloolaba Beach Hotel offers 180 rooms, multiple food and beverage venues, conference and events facilities, wellness experiences, and some of the best views on the Sunshine Coast.
Reporting directly to the General Manager, this role is far more than operational oversight. We're looking for a highly visible leader who thrives in guest facing environments, is present throughout the hotel, and takes genuine pride in creating memorable moments for guests and team members alike.
You will be the face of the hotel, leading from the front, supporting operational teams, engaging with guests, and ensuring every touchpoint reflects the standards and personality of the Avani brand.
What We're Looking For
Proven experience in a Hotel Manager, Operations Manager, Rooms Division Manager, or senior hospitality leadership role
A genuine passion for hospitality and guest experience
Strong operational knowledge across hotels, accommodation, and operations
Exceptional leadership skills with the ability to inspire and develop teams
Commercial awareness and understanding of financial performance drivers
Strong communication, relationship building, and problem solving skills
A hands on leadership style with a visible and approachable presence
Experience within premium hotels or resort environments highly regarded
Someone who thrives in a dynamic environment and enjoys building teams and cultures
Key Responsibilities
Lead the daily operation of the hotel, ensuring exceptional guest experiences across all departments
Maintain a visible presence throughout the hotel,



actively engaging with guests and supporting operational teams
Drive guest satisfaction, reputation scores, and service excellence initiatives
Lead, coach, and develop department leaders to create a high performing and guest focused culture
Partner with the General Manager to deliver financial, operational, and strategic objectives
Monitor hotel performance, labour, productivity, and service standards across all areas
Support revenue initiatives through collaboration with Sales, Marketing, and Revenue Management teams
Manage guest feedback, service recovery, and VIP experiences
Foster a positive culture of accountability, development, and continuous improvement
Ensure compliance with company policies, workplace health and safety requirements, and brand standards
About KPAT Hotels
Founded in **** by Kenneth Wagner, Kpat Hotels is building a portfolio of contemporary accommodation, restaurants, bars and pubs across Queensland. Each venue is shaped by its location and designed to create places local people feel proud of. Places for memorable stays, milestone celebrations, weekends away or simply enjoying great food and good company.
Our approach is hands on. We invest in, develop, construct and operate our venues, allowing ideas to move from concept to opening with a explicit vision. From interior design and brand identity through to the guest experience on the floor, we believe the details matter. The goal is always the same. To create venues that feel considered, welcoming and enrich the fabric of their community.
Hospitality, for us, is about how people feel when they walk through the door. The warmth of the welcome, the energy of the room and the memories people take away.
With venues operating and more in development, KPAT Hotels continues to grow across Queensland. We look forward to welcoming passionate people who want to help create great places and memorable experiences for our guests and communities.
#J-*****-Ljbffr

📌 Hotel Manager (Melbourne)
🏢 KPAT Hotels
📍 Melbourne

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