Ticketmaster Australia is seeking an Operational Response Manager to oversee Fan Support volumes across digital and non-digital platforms. You will own automation initiatives, identify contact opportunities and implement solutions, while collaborating with cross-functional teams to improve processes and fan experience.
You will monitor RPA queues, investigate errors, and produce real-time performance insights.
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📌 Fan Support Automation Lead (Melbourne)
🏢 Ticketmaster Australia
📍 Melbourne
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