Strategic Deployment Services - Parkhurst QLD
An opportunity has arisen for a
Customer Service Officer
to join our
dynamic
team.
SDS Training
is recognised as one of the leading registered training organisation (RTO) throughout Queensland. This company has a national network geared towards providing exceptional customer service offering quality industry relevant training solutions in the Transport, Heavy Industry, Civil Construction, Mining, Drilling, High Risk, Rail and the Health sectors.
Are You Ready to Make an Impact?
If you are a motivated individual with a
passion for sales
and
customer service
, this is your chance to join a supportive, fast-paced environment where your skills will be valued. As part of our team, you will contribute to our continued success in the
training
industry.
Key Responsibilities:
Drive sales
of our diverse training products, aiming to exceed monthly and quarterly sales targets.
Identify new business opportunities
, generate qualified leads, and close sales to build strong client relationships and secure long-term contracts.
Build and nurture client relationships
, ensuring repeat business and loyalty.
Provide
tailored training solutions
to clients based on their unique needs and business goals, enhancing client satisfaction and service delivery.
Serve as the
primary point of contact
for all client inquiries, ensuring a




high level of client satisfaction
and prompt resolution of issues.
Administer client accounts
, schedule training sessions, process orders, and ensure the smooth delivery of services in line with client expectations.
Maintain accurate records of all
client interactions
and
sales activities
in our CRM system.
What You Will Bring:
Enthusiastic
and
energeti
c approach to client service and business development.
A
passion
for
customer service excellence
, with the ability to connect and engage clients.
A
dynamic
phone manner -
cold calling
A
self-motivated
attitude with a focus on achieving results and exceeding expectations.
Attention to detail
and a
commitment
to delivering high-quality, error-free work.
A
proactive mindset
to manage and schedule multiple diari
es,
ensuring efficient coordination across teams.
Quick adaptability
to changes in schedules, always working to ensure smooth operations.
Why Join Us?
Work in a
agile, growing company
with strong values in customer satisfaction.
Be part of a
professional, supportive team
that is passionate about growth and innovation.
Competitive salary
and benefits package.
A rewarding role where your contributions
directly impact
the success of our business and clients.
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