At HelpAlong, we support people to live with independence, dignity and choice.
HelpAlong is seeking a casual Scheduling Officer to join our team in Strathpine. Reporting to the Operations Manager, you will play an significant role in coordinating rosters and supporting the delivery of quality services to our clients.
Ready to make your next move while making a real difference in people's lives? We'd love to hear from you.
As a Scheduling Officer, you'll support operations by coordinating Disability Support Worker (DSW) rosters, ensuring client needs are met while balancing staff availability. You will work closely with the Service Delivery team and other departments to keep scheduling operations running smoothly.
What You'll Do:
Coordinate day-to-day rostering across Supported Independent Living houses, and Community Access services
Manage scheduling communications including phone, email and text messages
Respond promptly to shift changes and cancellations in a professional manner
Work with the wider corporate team to improve scheduling processes
Ideally, you will have:
Previous experience in a scheduling, rostering or administrative role (desirable)
Understanding of the NDIS framework and requirements
Ability to learn new systems; experience with Brevity is an advantage
Strong organisational,



multitasking and communication skills, using your attention to detail to ensure accuracy
Ability to manage competing demands and as part of a team
Why Join Us?
Purpose & Impact
– Be part of an organisation that supports people to live the life they choose, making a direct impact every day
Supportive Team Culture
– Work alongside experienced leaders and teams who are present, responsive and focused on your success
Rewards & Recognition
– We recognise our people through our Kudos Credit and Peer Recognition program
Training & Capability Building
– Access ongoing training through Care Gigs Academy and internal competency programs aligned to your role
Office Perks
– Located north of Brisbane with onsite parking, away from city traffic, plus a regular coffee van visit to keep you going
About Us
HelpAlong is a registered NDIS provider supporting participants across South East Queensland.
Our focus is on safe, consistent and well-maintained environments that support quality care. We invest in our systems, properties and people to ensure our homes are safe and fit for purpose.
At HelpAlong, our people are central to what we do. We work as one team to support participants and each other.
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📌 Scheduling Officer (Queensland)
🏢 Help Along
📍 Queensland