Lead Our Team at South Australia's Biggest Events
Vili's Family Bakery is seeking hands-on Events Team Leaders to support the delivery of exceptional customer experiences across some of South Australia's most recognised events.
With an exciting calendar already filling up for the year ahead, you'll have the opportunity to lead Front of House teams at events including the Adelaide Fringe, Royal Adelaide Show, AFL, AFLW, SANFL, A-League, Suncorp Super Netball, Golf and Motorsport events along with a variety of other festivals and exhibitions throughout the year.
About the Role
Reporting to the Events Coordinator, you'll be responsible for leading and supporting event staff, ensuring service areas are customer-ready, coordinating daily operations and maintaining high standards of customer service, presentation and food safety.
Key Responsibilities
Lead, coach and support Front of House event staff
Allocate work areas and manage staff breaks
Oversee service operations to ensure smooth event delivery
Prepare service areas and cash floats prior to opening
Coordinate catering orders and customer requests
Monitor stock levels and communicate replenishment needs
Handle customer enquiries and resolve issues professionally
Maintain food safety, hygiene and WHS standards
Support the training and development of team members
About You
Previous Team Leader or Supervisor experience
Strong customer service and communication skills
Ability to lead by example in fast-paced environments
Organised, reliable and proactive
Adaptable availability, including weekends and evenings
Physically capable of standing for extended periods and undertaking manual handling tasks
Why Join Vili's?
Work at some of South Australia's most exciting events
Join a proud family-owned South Australian business
Develop your leadership skills in a supportive team environment
Enjoy a varied role where no two days are the same
Staff discounts on Vili's products
If you're passionate about customer service, enjoy leading people and thrive in a fast-paced environment, we'd love to hear from you.
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📌 Events Team Leaders (Adelaide)
🏢 vili
📍 Adelaide