Job Description
About the Company
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nOur client is an established local business based in Coffs Harbour, providing specialist engineering and technical services. With a robust focus on client relationships and quality service, they are looking for an organised and proactive administrator to support their busy engineering team.n
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About the Role
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nWe are seeking a
Client Services Officer
to provide administration and client service support within a busy engineering department. This is a varied, hands-on role suited to someone who enjoys keeping things organised, coordinating projects and working with clients and internal teams to keep operations running smoothly.n
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nExperience in engineering, construction, trades or utilities would be highly regarded, although strong administration and customer service skills are the priority.n
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Duties
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Act as the first point of contact for client enquiries and provide timely, professional support.
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Set up and maintain project tracking using SimPRO.
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Coordinate network applications and approvals with Essential Energy.
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Prepare quotes, fee proposals, purchase orders and project documentation.
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Assist with invoicing, receivables and job costing.
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Manage the shared inbox, document control and general administrative tasks.
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Liaise with clients,



suppliers and internal stakeholders to support the smooth delivery of projects.
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Skills and Experience
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Previous experience in administration, customer service or a similar coordination role.
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Strong communication and relationship-building skills.
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Excellent attention to detail and accurate data entry skills.
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Ability to manage competing priorities and meet deadlines in a busy workplace.
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Confidence using computer systems and learning new software, with SimPRO experience highly regarded.
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A proactive approach, with the ability to work independently and as part of a team.
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Desirable:
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Experience in engineering, construction, utilities or another technical environment.
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Exposure to invoicing, accounts receivable or job costing.
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Benefits
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Permanent, full-time position with consistent hours offering $68k + super
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Varied role offering a mix of client service, project coordination and administration.
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Opportunity to support an established engineering team within a local business.
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How to Apply
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nInterested? Click APPLY NOW to submit your current resume and cover letter, or call Jo Ellerman on ************ for a confidential discussion.n

📌 Client Services Officer (Coffs Harbour)
🏢 Chandler Macleod
📍 Coffs Harbour