Rum City Foods is a local, family owned and operated foodservice distributor with depots in Bundaberg, Maryborough, Gladstone and Rockhampton. We are looking for an organised, reliable, energetic and hardworking individual to join our team as Customer Service & Admin Officer for our F&V; Department, based out of our new Rockhampton Depot.
The offered position is full-time, with hours being Monday to Friday 5am to 1pm. No weekend work.
Your responsibilities will include:
Be the 1st point of contact for customers calling to place orders and make enquiries.
Enter customer orders received over phone, from voicemail and via e-mail
Liaising with customers professionally - answering queries and following up on orders as needed
Managing orders including - printing pick slips / delivery dockets, entering invoices and preparing run sheets
Assisting with other general admin tasks




Keep things running smoothly and efficiently behind the scenes for pickers and drivers
To be successful for this position, you must have:
Excellent organisational and time management skills
Robust common sense and the ability to work independently
A proactive attitude and the ability to multitask under pressure
Someone who thrives in a busy, hands-on environment
Understanding of WHS policies and procedures
Strong problem-solving skills
Willingness to learn and a good work ethic
Must be proficient with Microsoft Outlook, Excel and Word
Please note, only successful candidates will be contacted.
No recruitment agencies will be considered.
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📌 Customer Service & Admin Officer (Rockhampton)
🏢 Rum city Foods
📍 Rockhampton