Rush Roasting Co. is a local café and coffee bean roastery offering all-day breakfast, lunch and quality Australian café cuisine. We focus on great coffee, fresh food, friendly service and a welcoming customer experience, and we are looking for an enthusiastic and experienced Café Manager to take responsibility for the day-to-day operation and continued development of our café.
This is an opportunity for a hands-on hospitality professional who enjoys leading a team, delivering excellent customer service and keeping a busy café running smoothly. You will play a key role in overseeing daily operations, supporting staff and maintaining high standards across customer service, food service and café operations.
About the role
Rush Roasting Co. is a local café and coffee bean roastery offering all-day breakfast, lunch and quality Australian café cuisine. We focus on great coffee, fresh food, friendly service and a welcoming customer experience, and we are looking for an enthusiastic and experienced Café Manager to take responsibility for the day-to-day operation and continued development of our café.
This is an opportunity for a hands-on hospitality professional who enjoys leading a team, delivering excellent customer service and keeping a busy café running smoothly. You will play a key role in overseeing daily operations, supporting staff and maintaining high standards across customer service, food service and café operations.
What you'll do
Manage and coordinate the day-to-day operations of the café, including front-of-house and back-of-house activities
Lead,



supervise and support café staff to ensure efficient service and a positive workplace setting
Prepare staff rosters, allocate duties and ensure appropriate staffing levels during trading periods
Maintain consistently high standards of customer service, presentation and dining experience
Assist with recruitment, staff training, performance management and ongoing development of team members
Manage stock levels, order supplies and maintain effective relationships with suppliers
Monitor food, beverage and operational costs and support effective budget and cost control
Ensure the café operates in accordance with relevant food safety, hygiene, workplace health and safety and regulatory requirements
Respond professionally to customer feedback and complaints and implement improvements where appropriate
Coordinate promotional and marketing activities to support customer engagement and business growth
Monitor the overall performance of the café and identify opportunities to improve efficiency, service quality and profitability
About you
We are looking for a motivated hospitality professional with:
A minimum of 1 year of relevant experience in café,



restaurant or hospitality management
Strong leadership and people-management skills
Excellent communication and customer service abilities
The ability to organise staff, rosters and daily café operations effectively
An understanding of stock control, purchasing and operational cost management
Knowledge of food safety, hygiene and workplace health and safety requirements
The ability to work effectively in a busy, customer-focused environment
A proactive approach to problem-solving and improving café operations
A relevant qualification, such as a Diploma in Hospitality Management or equivalent, is preferred but not mandatory if you have sufficient experience. Alternatively, a minimum of 3 years of work experience in a similar setting can substitute for the qualification. Hospitality qualifications are desirable but not essential where relevant practical experience can be demonstrated.
Applicants who can communicate in more than one language will be highly regarded, particularly where this helps with communication with customers, staff and suppliers.
Pay and benefits
Salary plus superannuation, depending on skills and experience
Full-time position with a minimum of 38 hours per week
The chance to take a key management role within an established local café and coffee roasting business
A supportive and customer-focused working environment
The opportunity to contribute ideas and play an active role in the ongoing growth of the business
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📌 Café Manager (New South Wales)
🏢 RUSH roasting
📍 New South Wales