We are seeking a reliable, organised and proactive Freight Operator to join a well-established international freight forwarding team based in Manly.
This is a hands-on, all-rounder role where you will manage the full shipment process for both imports and exports. You will be the main point of contact for customers and work closely with shipping lines, airlines, transport providers and overseas agents to keep shipments moving smoothly.
International freight forwarding experience is preferred but not essential. Full on-the-job training will be provided to the right candidate. This is an office-based role — you will be required to work from the Manly office five days a week.
What you'll be doing
Act as the primary point of contact for import and export customers
Process and manage documentation accurately and on time
Coordinate bookings with customers, shipping lines, airlines and transport providers
Liaise with overseas offices and agent networks
Proactively update customers and partners on shipment progress and any issues
Handle customer queries and resolve operational matters
Manage invoicing and the full invoice process




Maintain accurate records and database administration
Provide backup support to the rest of the team as needed
What we're looking for
Strong verbal and written communication skills
Confident and skilled on email and phone
High attention to detail and a commitment to accuracy
Ability to manage multiple shipments and prioritise effectively
Self-motivated and comfortable working autonomously
A proactive, solutions-focused approach
Knowledge of Tradewindow is advantageous but not required
Full and unrestricted working rights in Australia
What we offer
Competitive salary of $70,000 - $80,000 + superannuation
Stable Monday to Friday hours (8:30am - 5:00pm)
Convenient Manly office location
Full training and support in international freight forwarding
The opportunity to take ownership of shipments in a specialist, customer-focused environment
If you are organised, customer-focused and ready to manage the full import and export process, we would like to hear from you.
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📌 Freight Operator (Sydney)
🏢 Jobwire
📍 Sydney