DescriptionAbout the roleIn this role, you will be responsible for managing care staff placements, ensuring seamless shift fulfilment, and maintaining robust relationships with clients and support workers.Key responsibilitiesFill and manage home care shifts across various locationsHandle customer and client shift requests efficientlyMaintain accurate staff rosters and case management recordsEnsure compliance requirements for all home care staff are metBuild and maintain strong relationships with clients and care staffProvide excellent customer service and respond to inquiries promptlyAbout youSuperior customer service and communication skillsStrong organisational and problem-solving abilitiesAbility to build and maintain relationships with clients and care staffExperience in office administration and rostering systemsUnderstanding of NDIS and homecare packages (desirable)About usOntime Healthcare is a leading provider of high-quality home care, hospital, and nursing home staffing solutions across VIC, NSW and QLD.




We are dedicated to delivering exceptional care through a team of skilled Nurses and Support Workers.BenefitsFull-time prospect with a reputable healthcare providerWork in a dynamic and supportive team environmentCompetitive salary and career growth opportunitiesAccess to advantages and career pathways through Ontime Healthcare's affiliation with Altius Group, a leading national provider of health, well-being, and workplace services Altius is an Equal Opportunity Employer and an inclusive workforce.
Research has shown that, in Australia, women, people living with disability, LGBTQIA+, First Nations people, and those from minority groups are less likely to apply for a role because they feel they will not be successful.
We believe in the strength of diversity and inclusion, and we would like to strongly encourage those who identify with any of these groups to apply for a role with us.

📌 Allocations And Administration Officer (Melbourne)
🏢 Altius Group
📍 Melbourne