• Follow up with newly registered beauty therapists and assist with completing their onboarding.
• Review therapist profiles and chase missing photos, information and outstanding requirements.
• Follow up with leads generated through Meta advertising and encourage them to complete their registrations.
• Respond to customer and therapist enquiries through Instagram, email and other communication channels.
• Make phone calls when necessary to follow up with therapists and customers.
• Maintain Excel spreadsheets to track registrations, enquiries, profile completion and follow-ups.
• Provide general customer service and administrative support.
📌 Customer Service Assistant For A Beauty And Wellness Company In Australia (Home Based Part Time) (Sydney)
🏢 Virtual Coworker
📍 Sydney
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