Mobility AdvisorClerk Grade: *****Salary Range: $116,981 - $129,492 + superEmployment
Type: Full-Time, Temporary role until 26/2/2027 (possibility of extension)Location:
Parramatta, Gosford, McKell or other of our other DCS office locations.
Hybrid working arrangements including
office attendance a couple of times a week.About the
teamThis role
is part of the DCS P&C; Mobility Team.
You will be joining a hugely
supportive and collaborative team of advisors who understand that collectively
we can overcome any challenges.
We encourage adaptable working and meet
regularly to discuss ideas and take a continuous improvement mindset into
everything we do.
About the
roleAs a
Mobility Advisor, you will play a pivotal role in providing empathetic support
and guidance to staff impacted by organisational changes.
In this role, you
will provide expert advice, guidance and end-to-end support to employees
impacted by these changes, helping them successfully navigate mobility
processes, redeployment and career transition opportunities across the Department
and the broader NSW Public Sector.
Working within a dynamic and fast-paced
environment, you will partner closely with employees, hiring managers and key internal
and external stakeholders to deliver positive workforce mobility outcomes.
You
will combine strong relationship management, coaching, and advisory skills with
a customer-focused approach to ensure employees feel supported, informed, and
empowered throughout their transition journey.
Your main
responsibilities and duties will include but are not limited to:Delivering end-to-end case management and personalised career
transition support for employees participating in Workforce Mobility and Redeployment
programs.Building and maintaining effective stakeholder relationships to
facilitate placement opportunities and achieve positive mobility outcomes.Collaborating with P&C; teams, business leaders, and external




stakeholders to support workforce mobility initiatives and organisational
priorities.Educating and coaching stakeholders on mobility processes, policies
and best practice approaches to ensure fair, equitable and compliant
outcomes.Monitoring progress, identifying risks, and implementing practical
solutions in a dynamic and evolving environment.Contributing to continuous improvement by applying contemporary
talent management and workforce mobility practices About youYou demonstrate experience working within a
P&C; / Talent role with a knowledge of Talent Acquisition or HR
processes, and policies within a government environment.You maintain a high level of attention to
detail, responding quickly and accurately to critical information.You are organised and self-motivated,
capable of executing key tasks independently in a high-pressure environment.You possess a broad knowledge of candidate
sourcing techniques and strategies for role matching experience.You prioritise clear and open communication
with impacted employees and stakeholders, understanding and interpreting
their needs.
You lead an empathetic approach, providing support and
proactively solving problems during times of change.Experience with Case Management in an HR
environment or knowledge of IR / ER practices will be highly regarded.
How to
ApplyYour
application should include an up-to-date CV / resume and cover letter which
clearly details your skills and experience relevant to this role.For
enquiries relating to recruitment please contact Rodrigo Sandoval, Talent




Acquisition Advisor via ******
Salary Grade *****, with the base salary for this role starting
at $116,981 base plus superannuation
Click Here to access the Role Description
.
For enquiries relating to recruitment please
contact Rodrigo Sandoval via ******.
Visit the
Capability Application Tool to prepare for the recruitment process by
accessing
practice application and interview questions based on the focus capabilities
listed in the role description.
A talent pool may be created as part of this recruitment process and will be valid for up to 18 months.
The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.
Closing Date: Thursday, October 22nd, **** at 11:59 pm
Careers at Department of Customer ServiceA career at the Department of
Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform
that benefits people across NSW.
We are focused on delivering excellent customer service, digital
transformation, and regulatory reform.
Come join us and influence the future of our great state.
Belong in our diverse and inclusive
workplace The strength of our workforce lies in its diversity and embracing
difference, while the key to our success is leveraging the contributions of employees with different
backgrounds and perspectives.You can view our full diversity and inclusion statement here.We provide adjustments to the recruitment process for candidates, including individuals with disability.
If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on ************ or ******.
For more information, please visit
Information
on some of the different types of disabilities
Information on adjustments
available for the recruitment process

📌 Mobility Advisor (Sydney)
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📍 Sydney