Job Description
We're looking for a Workplace Experience officer who has the ability to help shape a workplace that is welcoming, inclusive, high-performing, within a growing organisation. This is more than an operations role: you will be a culture champion, a trusted partner to employees and leaders, and a proactive problem-solver who turns everyday workplace moments into meaningful experiences.
You will combine operational excellence with a people-first mindset; anticipating needs, strengthening community, and continuously improving connection, productivity, wellbeing, and growth.
What You'll Do
Create engaging workplace experiences, events, and moments that strengthen employee connection, belonging, and local culture.
Serve as a welcoming, responsive point of contact for employees - listening closely, resolving requests thoughtfully, and identifying opportunities to improve the employee experience.
Own end-to-end workplace delivery across processes, partnerships, and day-to-day execution to ensure the office is safe, productive, inclusive, and meaningful.
Act as the pulse of the office, using empathy, observation, and feedback to understand workplace dynamics, surface emerging needs, and recommend proactive solutions.
Support new employee onboarding and help create a consistent, thoughtful first impression that enables new joiners to feel connected from day one.
Build trusted partnerships with building management and vendors; set clear expectations, monitor performance, and drive consistently high-quality service.
Lead proactive and reactive maintenance coordination, ensuring facilities remain functional, compliant,



and aligned with health, safety, and regulatory requirements.
Manage Annual Maintenance Contracts, renewals, service schedules, and routine workplace inspections to identify risks early and sustain high standards.
Communicate workplace guidelines and expectations clear, creating shared ownership of a positive, respectful office workplace.
Use data, reporting, and employee feedback to identify trends, summarise insights, and help shape forward-looking workplace improvements and innovations.
Maintain purchasing records and support responsible budget management while balancing cost-consciousness.
Coordinate workplace projects, ad hoc initiatives, and events with agility, sound judgment, and strong attention to detail.
About the Candidate
A service-oriented, people-first approach and genuine enthusiasm for creating inclusive, engaging workplace experiences.
3+ years of experience in Workplace, Community, Events, Administration, or Coordination, with exposure to workplace operations, facilities, and vendor management.
A proactive, strategic mindset: you anticipate needs, connect the dots, and take initiative to turn insight into action.
Strong emotional intelligence and the confidence to build trust with employees, local leaders, vendors, and cross-functional partners.
Excellent communication, organisation, problem-solving, and prioritisation skills, with the ability to stay calm and effective in a dynamic environment.
Experience with hard and soft services, vendor management, and end-to-end event delivery is preferred.
A relevant degree qualification.
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📌 Workplace Experience Officer (Sydney)
🏢 Everi Pty
📍 Sydney