16 Oct
|
Zachary Piper Solutions
|
Western Australia
16 Oct
Zachary Piper Solutions
Western Australia
Zachary Piper Solutions is seeking a
TechOps/Cloud Support Administrator
to support a critical Security Operations Center in
Redmond, WA or Reston, VA.
The team is seeking a skilled system administrator to provide end-to-end operation support for Azure core and Office365 platform.
Clearance
: TS/SCI Full Scope Polygraph
Location
: Redmond, WA or Reston, VA
Schedule
: Day shift, swing shift, evening shift available (Redmond, WA) – 24x7 operational workplace
Responsibilities of the TechOps Administrator
Execute documented deployment scripts and procedures.
Coordinate restoration actions with other teams.
Support outage restoration actions, adhering to published SLAs or as indicated by procedures.
Document all investigative and restorative actions in the designated system of record for audit purposes and root cause investigations.
Apply problem-solving, troubleshooting, and debugging expertise to mitigate customer or service outages.
Update standard operation procedures and technical training guides documentation as needed.
Manage secure work area operations, including assisting in hardware deployments, physical escort for maintenance, and providing equipment assistance/troubleshooting.
Qualifications of the TechOps Administrator
Must hold an active TS/SCI with Full Scope Polygraph
Excellent customer service skills and focus.
Education: Bachelor's Degree in a related field or equivalent combination of IT training and practical experience.
IT troubleshooting and end user support; experience with Microsoft O365, Windows Active Directory, and software functions
Experience administering servers and applications in cloud environment
Programming/Scripting experience: Java, Python, Bash, Powershell
Experience utilizing Remedy or ServiceNow ticketing systems
Openness to shift work, as 24/7 support is essential
Compensation of the TechOps Administrator
Compensation: $100,000 - $135,000+ **based on total years of experience**
Full Benefits; Cigna Medical, Dental, Vision, 401k, PTO/Holiday, Sick leave as required by law
Opportunity to get your foot in the door with cyber security
Long-term stable program
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#J-*****-Ljbffr
📌 Techops Administrator (Ts/Sci Full (Western Australia)
🏢 Zachary Piper Solutions
📍 Western Australia