Service Administrator (Sydney)

Service Administrator (Sydney)

16 Oct
|
FLIR Maritime Asia
|
Sydney

16 Oct

FLIR Maritime Asia

Sydney

Description Job Summary: Working within a team of support, repair and admin, the primary responsibility is repair of Raymarine and FLIR products including thermal cameras and maritime products.
Most of the work is workshop-based undertaking fault finding and repair of a wide range of products.
The role also includes interfacing directly with customers and working closely with the admin and product support.
There may be a need to travel to conduct repairs at a customer site or assist with trade events.
The role is processes oriented and requires technical skills in maritime and thermal products.
Detailed Descrption: To ensure all repairs undertaken are repaired in a timely manner to the highest standard possible, and in full accordance with company procedures and policies.
That all units are returned in a clean, professional manner and that all appropriate tests have been carried out.




To be able to undertake priority repairs as deemed necessary following input from the Customer Service manager.
To promptly notify the Service Manager/PLG, of any product defects that have not previously been seen or defects that are specifically being monitored.
To ensure that the technician keeps up to date on all products in order to provide an effective knowledge base with which to repair products.
To maintain a clean and efficient workshop, reporting any safety/ health hazards to the Customer Service manager.
To conduct any required off-site repairs with efficiency, integrity and dignity as representatives of the company.
Other duties as assigned Requirements: Solid Communicator in written and verbal English.
PC Literate to an intermediate level or better.
Electrical

📌 Service Administrator (Sydney)
🏢 FLIR Maritime Asia
📍 Sydney

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