Introduction

About Us
The Mai-Wel Group is a Hunter region not-for-profit connecting people with possibilities for nearly 65 years. We partner with people with disability, young people and those experiencing disadvantage to build independence, confidence and real pathways into community, education, training, employment and enterprise. With a team of more than 370 people, we deliver integrated, person-centred supports across daily living and independence, social and creative participation, and real-world work-readiness programs that lead to jobs—reinvesting every dollar to grow impact across our region. Trusted, local and outcomes-driven, Mai-Wel is Full of Possible.

Description

About the role

You will provide personalised support to participants with complex needs, including dementia and borderline personality disorder. Building trust and providing calm, consistent support will be central to your work.

Your responsibilities will include:

- Providing respectful personal care, including stoma care.

- Supporting daily routines, household tasks and community participation.

- Following participants’ Personal Support Plans and consistently implementing the strategies outlined in their Positive Behaviour Support Plans.

- Role modelling Active Support by encouraging participants to be involved in everyday activities, build skills and exercise choice.

- Communicating clearly, consistently and proactively with the team so everyone is informed, aligned and implementing agreed support strategies.

- Maintaining accurate records and sharing relevant observations and changes in participants’ needs.

Skills And Experiences

About you

You are calm, resilient and reliable. You understand the importance of person-centred support and role model Active Support in your everyday practice. You work collaboratively,



contribute to a positive team culture and demonstrate accountability in your role.

You recognise that a consistent approach helps reduce behaviours of concern, maintain participants’ wellbeing and provide secure, person-centred support. You understand that effective communication, shared understanding and teamwork are essential to achieving positive outcomes.

Essential:

- Experience supporting people with dementia and complex mental health needs, including borderline personality disorder.

- Experience providing stoma care and personal care.

- A strong commitment to following participants’ Personal Support Plans, with demonstrated experience implementing Positive Behaviour Support Plans.

- Exceptional communication skills, including the ability to share information clearly, consistently and proactively with the team.

- A collaborative approach to implementing agreed support strategies and maintaining consistency across the team.

- Ability to work independently and as part of a team.

- Availability for the established roster, including morning, day, afternoon and evening shifts, sleepovers and weekends.

A Certificate III in Mental Health, a relevant qualification or comparable practical mental health experience would be highly regarded. This opportunity may particularly suit someone with a mental health or nursing background.

Why join Mai-Wel?

- Enjoy the stability of permanent part-time employment with 25 hours per week.

- Step into an established roster.

- Use your specialist skills in meaningful, relationship-focused work.

- Help participants feel safe, respected and supported in their own homes.

Please submit your resume and a brief cover letter outlining your experience in mental health, dementia support, stoma care and implementing Positive Behaviour Support Plans, along with your availability for sleepovers and weekend shifts.

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