17 Oct
|
SURF MOTOR GROUP
|
Australia
17 Oct
SURF MOTOR GROUP
Australia
Job Type: Full-time
What Vehicle Registration Admin Clerk Full Tim...Showing 244 Vehicle Registration Admin Clerk Full Time jobs in Tweed Heads SouthFront Office Manager | InterContinental Sanctuary Cove ResortAt InterContinental Sanctuary Cove Resort, we create exceptional experiences in one of Australia's most iconic luxury resort destinations.As the first InterContinental Resort to open in Australia, our resort blends timeless Queensland elegance with genuine hospitality, offering guests a unique escape surrounded by the natural beauty of Sanctuary Cove. As part of IHG Hotels & Resorts, the world's largest family of luxury and lifestyle brands, we are united by a shared commitment to delivering True Hospitality for Good and creating unforgettable moments for our guests.We are currently seeking an experienced and inspiring Front Office Manager to lead our Front Office operations and play a pivotal role in shaping the guest experience across the resort.**About the Role**As Front Office Manager, you will lead the teams that create some of the most important moments in our guests' journey, from their first welcome to their final farewell.Reporting to the Director of Operations, you will oversee Front Office, Concierge, and Bell Services operations, driving a culture of genuine hospitality, service excellence, and continuous improvement. This is a highly visible leadership role that combines operational expertise, commercial acumen, and people leadership to deliver outstanding guest satisfaction and business performance.You will inspire and develop a high-performing team, foster strong interdepartmental collaboration, and ensure the resort consistently delivers the elevated experiences expected of the InterContinental brand.**Key responsibilities include:**Leading and developing Front Office, Concierge, and Bell teams to deliver exceptional guest experiencesDriving guest satisfaction, service excellence, and brand standards across all Front Office operationsOverseeing departmental performance, workforce planning, productivity, and labour managementManaging financial performance, including budgets, forecasting, revenue opportunities,
and cost controlCoaching and mentoring leaders and team members to maximise engagement and developmentUsing guest feedback, operational data, and commercial insights to drive continuous improvementPartnering closely with Rooms Division and wider resort leaders to achieve strategic objectivesManaging VIP arrivals, guest recovery opportunities, and service excellence initiativesBuilding a positive, inclusive culture that supports team engagement, accountability, and performanceLeading by example as a visible and approachable leader within the resort **What We're Looking For** We're seeking a passionate hospitality leader who thrives in a fast‐paced luxury environment and is committed to developing people, driving results, and creating exceptional guest experiences. To be successful in this role, you will bring:Proven experience in a senior Front Office leadership position within a large hotel, resort, or luxury hospitality environmentStrong commercial and financial acumen with experience managing budgets, productivity, and operational performanceExceptional leadership skills with a demonstrated ability to coach, develop, and inspire teamsExperience driving service excellence and maintaining high guest satisfaction scoresStrong problem‐solving, decision‐making, and stakeholder management skillsThe ability to balance operational priorities with strategic business objectivesA proactive, solutions‐focused approach and commitment to continuous improvementAvailability to work a flexible seven‐day roster, including weekends and public holidays as requiredQualifications in Hospitality, Tourism, Hotel Management, Business, or a related discipline will be highly regardedCurrent First Aid, CPR, and RSA certifications will be advantageousA current unrestricted driver's licence **Why Join Us?** At InterContinental Sanctuary Cove Resort, we believe our people are at the heart of everything we do.
We are committed to creating an environment where you can bring your authentic self to work, contribute your ideas, and build a rewarding career with one of the world's leading hospitality companies. As part of our team, you'll enjoy:Paid Birthday LeaveDiscounted accommodation across IHG Hotels & Resorts worldwideFood and beverage discountsEnhanced parental leave benefitsWellbeing initiatives and proactive health programsIndustry‐leading learning, leadership, and career development opportunitiesIHG Career Milestone celebrations and service recognitionTransfer of entitlements as you grow your career across IHG propertiesAccess to our exclusive retail and lifestyle discounts platform **Join Our Extraordinary World** This is an exciting opportunity for an experienced Assistant Front Office Manager or Front Office Manager looking to take the next step in their career with a globally recognised luxury brand. If you're passionate about leading people, elevating guest experiences, and making a meaningful impact within a premier resort setting, we'd love to hear from you. To learn more about InterContinental Sanctuary Cove Resort, visit: us: Instagram & Facebook: @intercontinentalsanctuarycove LinkedIn: InterContinental Sanctuary Cove Resort ( must hold unrestricted working rights in Australia to be considered for this opportunity.** At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.At Sofitel, luxury is more than elegance-it'sa way of operating. Every interaction, every decision, everyleaderand ambassadorshapesour reputation. As PeopleandCulture Manager, you will drive the strategic heartbeat of the hotel, ensuring
📌 Vehicle Registration & Admin Clerk - Full-Time (Australia)
🏢 SURF MOTOR GROUP
📍 Australia