18 Oct
|
iCare
|
Parramatta
Remote: Hybrid
icare's Governance, Risk and Compliance team seeks a Resolution Lead on a fixed-term contract to May 2027. Based in Sydney with hybrid options across Parramatta and Gosford, you will guide the end-to-end resolution of escalated complaints, ensuring fair processes and regulatory compliance.You will collaborate with customers, representatives, internal staff and external stakeholders, delivering transparent outcomes, analysis and continuous improvement for better customer outcomes across all schemes.
📌 Resolution Lead: Escalated Complaints (Fixed-Term) (Parramatta)
🏢 iCare
📍 Parramatta